Welcome to Inspiring Wines – Terms and Conditions of sale

Terms and Conditions – Inspiring Wines (inspiringwines.co.uk) is operated by Absolute Beginners Limited a company registered in England and Wales under company number 07205903. The registered address is New Oaks, Southview Close, Southview Road, Crowborough, East Sussex TN6 1HH

It is a limited company and the VAT number is 988400193

 

Inspiring Wines operates within the United Kingdom exclusively

 

  1. Disclaimer

 

1.1    inspiringwines.co.uk (this website) is provided by Absolute Beginners Limited (company registered in the UK No: 07205903) for your personal use subject to the following terms and conditions. By using the inspiringwines.co.uk you agree to be bound by these terms and conditions.

1.2 This website and the information on this website may be changed or updated without notice as and when required.

1.3 inspiringwines.co.uk has taken care to make sure that the data on this website is up to date and accurate. However, we take no responsibility if information is inaccurate, out of date or incomplete.

1.4 inspiringwines.co.uk shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any matter contained on this website.

1.5 All text and graphics on this website, unless specified, are directed solely at those who access the website from the United Kingdom mainland. inspiringwines.co.uk makes no representation or will not be held liable for any action placed upon the website by individuals from other locations.

1.6 inspiringwines.co.uk assumes no responsibility for any links to the internet or other third party websites from its website. Once you activate these links you will leave this website and inspiringwines.co.uk will not be responsible, or liable, for the content of any other websites on the Internet to which you may visit from its site.

1.7 inspiringwines.co.uk prohibits any individual or company to link pages on our website other than our homepage (www.inspiringwines.co.uk) without prior written consent from Absolute Beginners Limited.

 

  1. Age Restrictions

 

2.1 It is against the law to sell or supply intoxicating substances to persons under 18 years of age in the UK. By placing an order with inspiringwines.co.uk you confirm that you are at least 18 years old. If our delivery couriers are in doubt of the age of the recipient of an order they will request some form of ID. In the event that this is not satisfied they are not permitted to leave the wine.

 

  1. Delivery

 

3.1 Delivery to England, Wales & Scotland(except Highlands) is charged at a flat rate of £5.99 per address for all locations for deliveries up to 30kg. Deliveries will normally be completed within 48 hours.  Exceptions are for deliveries to Northern Island, Channel Islands, Isle of Man, Scottish Highlands & Islands and Scilly Isles where a charge of £22.50 will apply for courier delivery of orders up to 30kg with a delivery schedule of 2 to 5 days. See 3.2 for full list of postcodes.

3.1.1 Free delivery is offered for limited periods on specific products and until further notice order quantities of 6 bottles or more to addresses in mainland England, Wales & Scotland (excluding Highlands). Free delivery is not available to any Offshore location, Scottish Highlands or Islands or Northern Ireland.

 

3.2 Delivery charge of £22.50 will apply to the following postcodes: : AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE, BT, IM, TR21-25.

AB36* AB37* AB38* AB55* AB56* FK17* FK18* FK19* FK20* FK21* IV1* IV2* IV3* IV4* IV5* IV6* IV7* IV8* IV9* IV10* IV11* IV12* IV13* IV14* IV15* IV16* IV17* IV18* IV19* IV20* IV21* IV22* IV23* IV24* IV25* IV26*
IV27* IV28* IV29* IV30* IV31* IV32* IV33* IV34* IV35* IV36* IV37* IV38* IV39* IV52* IV53* IV54* IV63*
KW1* KW2* KW3* KW4* KW5* KW6* KW7* KW8* KW9* KW10* KW11* KW12* KW13* KW14* PA21* PA22* PA23* PA24* PA25* PA26* PA27* PA28* PA29* PA30* PA31* PA32* PA33* PA34* PA35* PA36* PA37* PA38*
PA39* PA40* PH19* PH20* PH21* PH22* PH23* PH24* PH25* PH26* PH30* PH31* PH32* PH33* PH34* PH35* PH36* PH37* PH38* PH39* PH40* PH41* PH49* PH50* HS1* HS2* HS3* HS4* HS5* HS6* HS7* HS8*
HS9* IV40* IV41* IV42*
IV43* IV44* IV45* IV46* IV47* IV48* IV49* IV50* IV51* IV55* IV56* KA27* KA28* KW15* KW16* KW17* PA20* PA41* PA42*
PA43* PA44* PA45* PA46* PA47* PA48* PA49* PA60* PA61* PA62* PA63* PA64* PA65* PA66* PA67* PA68*
PA69* PA70* PA71* PA72* PA73* PA74* PA75* PA76* PA77* PA78* PH42* PH43* PH44* ZE1* ZE2* ZE3*
IM1* IM2* IM3* IM4* IM5* IM6* IM7* IM8* IM9* IM86* IM87* IM99*
GY1* GY2* GY3* GY4* GY5* GY6* GY7* GY8* GY9* GY10*
JE1* JE2* JE3* JE4* JE5*
BT1* BT2* BT3* BT4* BT5* BT6* BT7* BT8* BT9* BT10* BT11* BT12* BT13* BT14* BT15* BT16* BT17* BT29* TR21* TR22* TR23* TR24* TR25*

Although we will always endeavour to keep delivery charges as low as possible Inspiring Wines reserves the right to change/waiver delivery costs in specific cases where necessary. Please email [email protected] for clarification.

3.3 All stock advertised on inspiringwines.co.uk is on the shelf and ready for dispatch the very same day that you order (Mon-Fri). If your order is placed before 12pm then we aim to have your goods shipped out the very same day and with you the following day.

 

  1. Non-Delivery and Cancellation

 

4.1 If you receive a wine from inspiringwines.co.uk that you believe is spoilt or if a bottle has broken then we will either refund you for the full value of this wine or we add the value of the broken wine to your account to use towards any future orders placed with inspiringwines.co.uk. Should you choose to have the credit added to your account you will have the right to request the money be refunded in full at any time in the future.

4.2 You may cancel your order for any reason up to and including 7 working days from the date of delivery of your order, provided all the bottles are unopened, undamaged and in a saleable condition. We will refund the price of the order excluding any delivery charge and less the cost incurred to collect the wine.

4.3 Rarely a wine you order may go out of stock. This should not happen as inspiringwines.co.uk only advertise stock that we have on hand and ready for next day delivery. However, sometimes stock maybe damaged for example and we would not be aware until the point of dispatch. If this is the case, we will contact you to inform you of the potential delay or offer you an alternative wine of equal or greater value.

4.4 Claims for non-delivery must be made within three weeks of your order date.

4.5 We will always do our upmost to deliver the correct vintage of the wine you have ordered. If we deliver the wrong vintage then we will of course collect the wine if required and refund in full. inspiringwines.co.uk is under no obligation though to source the original vintage ordered if it is no longer available.

4.6 Any complaint is taken very seriously and we endeavour to respond to complaints as soon as possible. If for any reason you are unhappy with your wine please let us know to allow us to rectify the problem as soon as possible.

4.7 If you are not completely satisfied with your wine for any reason, please advise us immediately so that we can arrange collection, then simply return your unopened wine in it’s original packaging and we will process a refund.

 

  1. Privacy Policy

 

5.1 Our privacy policy complies to General Data Protection Regulations of 2018

Please see our full policy at: https://inspiringwines.co.uk/privacy-policy/

 

 

  1. Data protection

 

6.1 inspiringwines.co.uk is fully committed to the Data Protection Act 1998 and General Data Protection Rules (2018) and is dedicated to the privacy of your information.

6.2 inspiringwines.co.uk will only ever use your personal information for the purposes of sales and delivery of products listed on the website.

See our Privacy Policy for full details of all data protection measures: https://inspiringwines.co.uk/privacy-policy

6.3 We would like to reassure all our customers that any details we keep are in an encrypted database, and we don’t store (and never have stored) any sensitive information such as card details, date of births or passwords.

6.4 We strive to collect and hold as few details as possible from customers, and that we only collect data where is it is necessary to provide the service to you (your order, address to for delivery), or where it is our legal obligation (for example, we have to keep details of sales for HMRC as part of our duty to keep accurate financial records).

6.5 An example of our philosophy on data collection is that we don’t collect the card billing address because we don’t need to. All card transactions are handled by either Stripe or Paypal depending on your selection at checkout and no card details are retained once the transaction is complete, (excepting where you as an individual may store your card details in your Paypal account – inspiringwines.co.uk has absolutely no access to those details)

6.6 Analytics – All analytics data is anonymised and no identifying information or pseudo-identifying information about which pages of our website you look at is stored.

6.7 Retargeting – Although we never have, in light of the current General Data Protection Regulations we will never make use of re-targeted ads and their cookies.

6.8 Emails – You may have signed up to our mailing list in the past but no longer with to receive emails. If this is the case and you don’t wish to receive emails anymore, please click the link to unsubscribe at the bottom of every email. This will remove your email permanently and instantly from our newsletter list and any special offer emails.

 

  1. Intellectual Property Rights

 

7.1 All copyright, database rights, trademarks (including the Inspiring Wines logo ® trademark) and any other intellectual property rights in and to the content on this website, such as text, graphics, logos, banners, images, buttons, underlying source code and software, is the sole property of Absolute Beginners Ltd.

7.2 Any use (including copying, reproduction, duplication, transmission, or display of the content of this website, without the express written permission of inspiringwines.co.uk) for purposes other than the viewing of information or for ordering purposes, is strictly prohibited.

7.3 Permission is granted to electronically copy, and to print in hard copy, portions of this website for the sole purpose of placing an order with inspiringwines.co.uk or using this website as a shopping resource

 

  1. Payment and pricing

 

8.1 All prices quoted are inclusive of duty and VAT charged at 20%.

8.2 In the unlikely event that we display an incorrect price for a product then we reserve the right to correct this. Should you order the product with the incorrectly displayed price then we reserve the right to cancel your order. If this instance occurs then we will contact as soon as we notice the error to notify you of the difference in price. At this point you will have the option to cancel the order to go ahead and purchase the goods at the correct price and complete your order.

If we are unable to contact you or do not hear back from you within 7 days of this of the initial purchase then we will cancel your order and refund you for the full amount.

8.3 Any promotional codes or discounts cannot be used against the postage and packaging fee.

8.4 Any promotions that we run are valid only if the goods are in stock and we reserve the right to cancel any promotion early should we need to.

8.5 All voucher codes and promotions are only applicable to order taken and completed online.

8.6 Our 5% discount on 6 and 10% on 12 bottles is a limited term offer and we reserve the right to end it at anytime without notice. It does not apply to mixed cases and any wine gifts purchased through inspiringwines.co.uk. To receive 5% discount you mush purchase between 6 and 11 individual bottles and to receive 10% you must purchase 12 or more. The two discounts can not be used in conjunction with each other. The discount is applied at checkout on the total cost of the wine, it does not apply to delivery charges.

 

  1. Security

 

9.1 For the ultimate security inspiringwines.co.uk is fully PCI compliant and holds a valid SSL certificate. Look out for the locked padlock in your browser

 

9.2 inspiringwines.co.uk makes all reasonable attempts to exclude viruses or other destructive computer codes from the website. However it does not accept any obligation, gives no assurance and assumes no liability or responsibility (whether express or implied) in relation to viruses or such computer code. Please make sure that you take all necessary precautions against this sort of occurrence before downloading any content from the website.

 

  1. Cookies

All the cookies that we use are either functional and totally necessary or they are there to help us make sure that you enjoy using our site and that you get the most out of each visit by storing personal preferences etc.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.